ATA submitted this response to the Department of Homeland Security’s Civil Rights and Civil Liberties Language Access Plan on November 14, 2014. It was downloaded from the ATA site on February 15, 2017. This is the link to the document on the ATA site. Helen Eby is listed as one of the authors on page 42.
Having a job description is essential. All pay rates are attached to well-defined job descriptions, besides having additional specializations, etc. Please refer to these role definitions for interpreters, translators translator-transcribers and terminologists, and send them to your clients. They have been endorsed by highly recognized professional associations. Helen Eby is listed as a member of the drafting and editorial team.